If you are a designer, photo editor, or digital artist, you must be a Photoshop user. It is not uncommon for users of this photo editing software to experience problems when using it, for example a problem with the error "Scratch Disks Are Full Error". For that, below we provide solutions to overcome these problems.
So, before moving on to the Scratch Disks Full problem, you need to know what causes this problem to appear and learn why it occurs.
What Causes Scratch Disk Full Error?
This is why your system displays Scratch Disk Full:
- There is not enough space on your hard drive: If you have less RAM, the system will access the primary partition (mostly C drive) to store temporary files there. If the C drive is fully charged, then programs running like Photoshop will have trouble functioning properly. At this point, the Scratch Disk Full error appears.
- Files in the Temp folder on your desktop are full: Piling up temporary files in the Temp folder of various applications makes it difficult for Photoshop to save files on the C drive
- Large number of Photoshop cached files: Over time, Photoshop generates large amounts of cache files that otherwise can be deleted an error that says, "Could not complete command because scratch disk is full."
How to Fix Photoshop Full Scratch Disk Errors?
1. Clear Cache and Free Up Storage Space
- Open Photoshop and open its main interface
- Click Edit, then open Preferences, and click Performance
- You will find a pop-up window open. In the dialog box, you will be able to specify which directory will serve as the Scratch Disk. You must ensure that the disk has at least up to 40 GB of free space which is required for the multimedia software to function smoothly.
- Once you've finished freeing up space, close the app and reopen it. Check if the Scratch Disk error persists.
- If the error still occurs, please restart your laptop / computer.
- If the error still appears, it's time to try the next solution.
2. Clean Temporary Files
- Click the Start Menu and type Run in the search box. Or just press the Windows and R keys together.
- dialog box will appear where you need to type 'AppData'. Then press Enter.
- Under the folder called 'Local' you will find a folder called 'Temp'.
- You can delete all files there. Or, if you're worried about doing so, look for files with the ~ PST extension
- Once you find the list of files, select them all
- Press Control (CTRL) and Delete to delete all files directly from your computer
- For MacOS users, the file extension will be PST instead of ~ PST.
3. Change the Scratch Disk Location
- Open Photoshop's main interface
- Click Edit, then open Preferences, then click Performance
- You will find where the Scratch Disk will be the C: drive. Choose another drive, which has a lot of free space.
- Then click the 'Default' option and click OK to close the dialog box.
Mac users should follow a slightly different process, and here's how:
- Open Photoshop's main interface, click on Preferences, and hit the Scratch Disks option.
- The Startup Disk, in all likelihood, will be marked as the default Scratch Disk. Uncheck and set another partition with sufficient space as a Scratch Disk.
- Click OK. Restart the Photoshop program.
4. Allow Photoshop to Use More RAM
- Open Photoshop's main interface.
- Click Edit, then on Preferences, and then go to Performance
- In the opening dialog box, on the left, you will find the memory usage controller. Adjust a little more than the optimal range. Our recommendation is up to 75 or 80%.
Mac users must take the following steps for the process:
- Under the main interface, open Photoshop, go to Preferences, then select Scratch Disks, where you will find the memory usage controllers.
5. Disable Auto-Recovery Saving Photoshop files
Here are the steps for the process:
- Open Photoshop's main interface
- Go to Edit
- Click Preferences
- Select the File Handling tab
- In the dialog that appears, make sure the option "Save Recovery Information Automatically" is unchecked.
- Save changes by clicking OK.